FreeScout is a self-hosted help desk and shared mailbox

Why it is Yellow

• CVSS 8.2 high

References

• https://github.com/freescout-help-desk/freescout/commit/09799fd4bcf731704bc2099a87bca0cf18d20acb
• https://github.com/freescout-help-desk/freescout/commit/a4c587cf1fff87eae7d3e4f297fa4cc81ba28704
• https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230
• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-6w8v-qp43-vg2h

Original description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.